Testimonials

Cannot thank the team from Fit-Phone enough. They have been with us since our presale and what a weight that has been off our shoulders having full time support. With their seamless systems and processes, it allows them to really take the time to learn your business inside and out - almost being an extension of you internal team. The constant communication ensures that you work together to find what works best for your business to close leads and continue to stay on top of changing campaigns and offers.

Since we started working with Fit-Phone it has made a world of difference to how our studio operates. We needed somebody to nurture our leads through calls, emails and texts, that person also needed to understand what makes F45 Training unique in the marketplace. We have drawn on Gregg's 20+ years expertise in the fitness industry as a trainer and business owner to optimise our sales process. We keep in touch about lead quality, offers we want to run and how we want to promote them. Hot leads are jumped on and are converted into a member. Information is fed through on a daily basis to our trainer team about the new triallers coming in the next day. It's a great process which keeps getting better.

I have recommended Fit-Phone to a number of clients that are in need of increasing their sales though a more effective way of contacting leads. This is a place many studios and gyms fall down on with ineffective and/or inexperienced sales people heading up membership sales. Fit-Phone quickly and effectively fills this gap putting owners and managers minds at ease knowing they are maximising their results

Since working with Fit-Phone I have seen a massive benefit in being able to support and onboard new leads through their trial period. Fit-Phone work in a collaborative way with me and my members, communication is easy and uncomplicated and I appreciate they take the time to learn the culture of my studio so that all leads are left feeling like they matter. It was always important to me that the approach was not hard sell and I feel we have achieve this.

We have been using Fit-Phone to support our teams call outreach and have seen a big difference from the start. They work well with the team and integrate our processes seamlessly. Highly recommended if you need that extra support to drive sales.

As an owner of 3 studios In London in an industry that has really had to tighten the belt and review cost, I can say “Fit-Phone” has been the best investment I’ve made this year. Not only are we saving on staff cost now, but the team are more productive doing the jobs they enjoy while all our leads are being followed up with ease. They know the business so well and they seamlessly integrated in to our existing sales systems instantly and made adjustments in the process to improve the leads quantity and quality which resulted in more sales. You rock Fit-Phone!

We started using the team at Fit-Phone for our F45 gyms in The Netherlands and Australia three months ago and it’s been a game changer. Not only are they absolute pros who deliver the best results we’ve had, but they’ve given us the ability to focus on what’s most important to us, our customer experience. And to top it off, they are great people. I would recommend Fit-Phone to all gym owners.

the team at Fit-Phone helped me save time so I could focus on the business and the members. Instead of taking time to train my floor team on sales calls with average results, now I have an experienced sales team to do my calls while my trainers focus on their domain of expertise, the member's workout. This is a no brainer for any fitness professional willing to save on costs and increase their revenue but also anyone willing to better their member's journey experience from its very start.

Fit-Phone has been a huge game changer for us since December 2021. It takes a ton of effort to call leads, nurture and get them over the line for a trial purchase. Gregg, Nikki and Tom make this process seamless for any fitness studio. Sales calls were our biggest pain point, but thanks to fit phone we can focus on other areas of the business to continue to grow during these challenging times. We love working with them and cannot recommend them enough.

Fit-Phone has been a game changer for us, knowing that someone is in place to take care of a fundamental part of our business is vital. They have taken the time to know us and our product inside out to give the best result. The fact they share detailed information on all leads & sales with relevant trainers coaching each day, enables our the team to give the service our studio members deserve. Do not hesitate to get Nikki and Gregg on board!

Fit-Phone has been a game changer for us, knowing that someone is in place to take care of a fundamental part of our business is vital. They have taken the time to know us and our product inside out to give the best result. The fact they share detailed information on all leads & sales with relevant trainers coaching each day, enables our the team to give the service our studio members deserve. Do not hesitate to get them on board!

With 40 years experience in the fitness industry Fit-Phone understand the pressures and expectations of a small business and the equally as important needs of the client. This balance if often misunderstood. We believe that first impressions really count, so it was essential that we found the right team to represent F45 Stratford. We have now worked with Fit-Phone for just under a year and we haven’t looked back. Nikki, Greg and the team are a pleasure to work with! They are responsive, flexible, organised and thankfully are a lot of fun too. We are happy and open to talk to anyone who are considering their services. Fit-Phone for Prime Minister!

Clapham was just the beginning. Amazing support from Fit-Phone landing our most successful launch to date!

Fit-Phone are responsible for converting our leads into sales at The Shredquarters gym in Twickenham. They do an amazing job. They are totally on top of all the new leads as they come in and get straight on the phone to get people to sign up. They’ve also helped set up our email campaigns which have also achieved some great results. We’ve only been open a few months and we are well ahead of target in terms of members thanks to the help of Nikki and Gregg. They are also an absolute pleasure to work with and know the gym/fitness industry inside out. I would highly recommend them.

the Fit-Phone team are the perfect extension to our team. They offer a seamless sales experience and have helped us to grow our membership. Nikki is always on the ball, calling leads within a few hours of receiving them and converting them into trialists and members. Our customers regularly comment how amazing our customer experience is and a huge part of that is down to the Fit-Phone team. Nikki understands the F45 model like no one else and her sales technique is unbeatable. Every gym should be using this company!